Vicky Brock

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Vicky Brock is co-founder of insight and analytics agency Highland Business Research and a Board Director of the Web Analytics Association. She is a UK based Google Analytics Certified Partner and Seminar for Success Leader. She is an Associate Lecturer in Web Analytics for the University of British Columbia, Course Director of eMarketing and Web Value Optimisation for the University of the Highlands and Islands, Executive in Residence for the University of Guelph Hospitality School and a trainer in online understanding and measurement for the WAA, delivering web analytics training across North America and Europe. She speaks at conferences internationally about online customer insight and web analytics.