Web Analytics is great at helping B2B companies see what happens before a visitor becomes a lead. CRM systems are great at knowing what happens before a lead becomes a customer. Learn how to integrate Web Analytics and CRM systems to achieve a synergistic effect. In Part I, Adam tells us why CRM and Web Analytics are like Reese's Peanut Butter cups: when you put chocolate and peanut butter together you get a high synergy. He goes over the main advantages of integrating both systems.
August 19, 2010