Behavioral Targeting

Behavioral Targeting is a process used by website owners to improve user experience by delivering the right content/design to the right person at the right time. It does so by recognizing visitors’ information (in the same spirit as Web Analytics tools) and using this information to create a personalized experience.

  • Advertising And User Experience: Hand In Hand?

    Jose Uzcategui - January 18, 2012
    Advertising And User Experience

    The idea of advertising interacting with its consumers is not new. But where does online advertising sit in this context? How does it add to the online community? Advertising sets the stage to take control and incentivize what experiences take place, analytics allows us to measure them. If we play it right and measure the right information, it grants us the ability to take action, and enables a better experience.

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  • It's Not About the Technology - It's About the Customers

    Technology and Customers

    This commercial, produced by NFL Mobile, is a short and accurate representation of why companies should be focusing on the customer experience, not on the technology.

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  • Serendipity Feeling Increases Online Conversion

    Dennis van der Heijden - August 2, 2011
    Serendipity Feeling Increases Online Conversion

    Good food and the feeling that you’re special are the two main reasons that many people return to the same restaurant. Websites should be able to deliver the same experience to its customers. Learn more about how to do it.

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  • Phillip Klien Interview - Optimization & Segmentation [video]

    Online Behavior - July 11, 2011
    Phillip Klien Interview on Targeting, Segmentation and the Analytics industry

    In this interview Daniel Waisberg talks to Phillip Klien, Co-founder of Predicta, BTBuckets and SiteApps, about how to optimize websites by making them more relevant to users. He also shares his thoughts on the future of the industry and talks about his newest project.

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  • Common Denominators between Targeting, Advertisement and Usability

    Daniel Waisberg - June 15, 2011
    Venn Diagram - Common Denominators between Targeting, Advertisement & Usability

    This article is a discussion on how to improve websites when it comes to targeting, advertisement and usability. We discuss some of the unintended consequences of targeting and banner & design blindness; we also provide usability tips for better using ads and call to actions on websites.

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  • Personalization Example for Content Websites

    Online Behavior - May 16, 2011
    Personalization Example for Content Websites

    A visitor arrives to a website from a search engine's keyword including "health". How can the website take advantage of this information in order to personalize the experience of the visitor? Learn more on this personalization example for content websites.

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  • Email Personalization: Are Your Emails Really Personal?

    Dave Chaffey - February 14, 2011
    Email Personalization

    Do you remember the promise of true 1 to 1 marketing from over 10 years ago where technology would automagically give a unique message to every customer returning to the site or every email subscriber? Well our analytic capabilities have advanced a lot, but many companies are a long way from delivering targeted, relevant emails.

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  • Personalization - Response Based Segmentation Strategy

    Phillip Klien - January 18, 2011
    Personalization and Segmentation Strategy

    You only have one chance to create your first impression. Learn more about selecting the main message for the homepage of a website with two very unique target audiences can be very complicated. By segmenting and targeting your traffic you will be sure to provide the best experience for each individual segment.

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  • Unintended Consequences of Targeting: Less Information, Less Serendipity – Part II

    Isaac Waisberg - December 30, 2010
    Targeting and Serendipity

    In part I of this article, I discussed the unintended consequences of Targeting and how they can decrease the information quality served to consumers and their likelihood to find new products. In this part II, I turn now to a review of some of the approaches that have been advanced to increase these chances.

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  • Unintended Consequences of Targeting: Less Information, Less Serendipity - Part I

    Isaac Waisberg - December 23, 2010
    Targeting Consequences

    According to a recent New York Times column, the reason why personalized marketing is "being hailed as the latest breakthrough" is that it "tries to show consumers the right ad at the right time." From the standpoint of the advertiser, all this is indeed wonderful. Yet, it is worth asking whether there are reasons for concern. In this article, I discuss one such reason.

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